Services

Buckland Computers has a wide range of services it can help with:

Utility Warehouse.

We have recently become a Utility Warehouse Agent, meaning we can now [possibly] save you money on your Broadband, Telephone, Mobile, plus Gas & Electricity services. We can’t promise to be able to help everyone, but maybe, just maybe, we can save you money on these services. No idea what this is? Then check out the short video with Joanna Lumley on the Utility Warehouse website and then call us for a quotation.

Generally, the more services you take, the greater the saving. Take any four of these together and you may be eligible to have all the light bulbs in your house changed for LED ones – FREE!

We will also assist with switching over your Broadband, email etc, and with swapping your mobile phone SIM card (yes, you can keep your current mobile number).

Why not get in touch with us for a free appraisal?

Bespoke computer supplier

Tower PCs: I have always built my own computers and never sell branded models. This is simply because I don’t expect my customers to have to ring a call centre to try and get their computer repaired if something goes wrong with it. By purchasing your computer from Buckland Computers, one local phone call is all that is required to get it up and running again if there is a problem. The parts I use are no different to those used by major manufacturers and are fully covered by guarantees.

Laptops: I am unable to supply custom-built laptops as I once used to do. However, I do sell Acer & Lenovo laptops (my personal favourites are Acer laptops) and I can source other makes as required. I am happy to assist with your purchase and to help set-up the laptop to your requirements.

Computer Upgrades

We are happy to assist with upgrading your PC from Windows 7, 8, or 8.1 to Windows 10. We have all the necessary files on DVD so you don’t have to wait while they are downloaded.

With the recent ending of support for Windows XP & Vista, many are considering if they should purchase a new computer. You should not use either of these operating systems on the internet both because of security, but also because the browsers used are out of date (and not updateable) and will struggle to show webpages. Microsoft no longer offer an XP/Vista to Windows 7 upgrade..

Windows 7 PCs and Laptops are also good candidates for refurbishment to Windows 10.

If we can upgrade your PC or Laptop, Buckland Computers will back up all your personnel data, refurbish your machine and then restore your data back again. Bring your PC or laptop to the shop, or give me a call and I can visit you and give you a free evaluation as to the cost.

Computer Repairs

We are (probably) the original home & business visiting computer repair service. the first computers we repaired were running DOS 5 and Windows 3.1! Things have moved on a lot from then. But whether your computer is dead, won’t start up properly or is running very slowly, Buckland Computers is here to help. We undertake repairs on any make of desktop PC or laptop (but not Apple Macs).

We also repair laptops but whilst most desktop computers can be repaired or upgraded with standard parts, the same isn’t always true for laptops. Whilst hard drives, memory and screens can be replaced, many laptop brands require specific motherboards which often makes a repair impossible or prohibitively expensive if that fails. If you have a laptop problem, please get in touch and I will happily advise you on what can be done. I don’t charge for this initial diagnostic service.

I have also been asked if I can repair things like Xbox, Playstation, Nintendo DNS, IPods etc. I am more than happy for you to bring something like this along if it is broken. I can assess whether a repair is possible and give you an idea of an approximate cost. I recently repaired a broken amplifier from a HiFi set-up and also, a broken video-keyboard input device for putting titles on video recordings. I like a challenge!

I can also help with problems with Apple phones and ipads, plus Android based phones and tablets. I do not repair broken screens though.

Authorised Kaspersky supplier

Kaspersky Internet Security licences start at £15 for a single licence. Multiples (3 or more) at £10 per machine (if bought together).

I started using Kaspersky Anti-Virus when I got my first computer and I was so impressed with the product that I became a reseller. This was long before the name meant anything to anyone and the commonest comment when I offered it was “Kaspersky who?”. However, customers who used it, soon realised how good it was at stopping viruses and how little it impacted on the speed of the computer – unlike certain other anti-virus products I could name. Kaspersky now has three products to keep your computer safe, Kaspersky Anti-Virus, Kaspersky Internet Security and Kaspersky Pure and I can advise you on which of these is appropriate for your use.

Large Format Printing Service

Do you need posters or drawings printed on A1 or A2 paper? Please get in touch with your requirements for a quote. Printing done while you wait!

I can also print Family Tree files. just bring along a ‘Gedcom’ file of you family tree and I can print it out for you.

Spyware and adware protection and removal

It is virtually impossible to stop spyware/malware getting onto your PC. Regularly scanning your computer with a program such as ‘Malwarebytes’ is the most practical way to deal with this. If your computer seems to be running slower and slower, then this is a good starting point. I offer a PC ‘check-up’ to look at everything on your PC for just £25 when you bring it to the shop on a Wednesday.

Home and office network installation and maintenance

I have years of experience of installing networks, from whole schools to small offices! Need a server to hold your files and data? I can advise on almost every aspect of networking in an office or home environment.

Broadband advice and Set-up

If you don’t currently have broadband to your home, I will be happy to advise you on the options. I am often asked who the best broadband supplier is? My reply is that broadband is a bit like petrol or diesel in that it is all virtually the same, no matter who you buy it from and different companies will have different deals on offer as they vie for your custom. I usually recommend you buy your broadband from whoever your current telephone supplier is as it will usually be offered as part of an all inclusive package. If you have children at school, or teenagers at home, the only thing to watch out for is if the broadband service is ‘capped’. This means that there is a maximum amount of data you can download per month, and you will be charged extra if you exceed the limit. Downloading music, films and TV programmes can soon add up so an ‘uncapped’ service is preferable if available.

Once ordered, broadband usually takes about five working days to set up and I can then call to get your computer connected to the internet, and configure your email. Most companies now supply a wireless router when you buy broadband which is useful if purchasing a laptop as you can use it to surf the internet almost anywhere in the house.

I have also been very successful in sorting out broadband speed/connection problems. You know the scenario: broadband is slow or keeps dropping off (webpage not found error) and when you ring your ISP they tell you there’s nothing wrong as “the line checks out OK and if we send an engineer and it’s your fault we bill you £200+”. To me that loosely translates as “You are imaging things, keep paying us your money and go away!”

If you have a broadband issue, please get in touch.

Web Hosting & Website Design

I offer a website hosting service and can also design and create your website

The first step is to think of a name for your website (known as a domain name). I can then check if it is available for registration and if it is, register the various ending(s) (.co.uk; .com; .org.uk etc) that you want. Each ‘ending’ has a two-yearly renewal fee which MUST be kept up in order for you to remain in ownership of the domain.

Once the name is registered, you can then have as many email addresses as you need set up, using Outlook, Windows LiveMail or just WebMail to access email. A basic five-page website can be created quickly from as little as £100 (excluding domain registration fees). There is also an annual hosting fee which is negotiable depending on what you have in mind. To create the website, I will obviously need some copy from you for the wording you want people to see, and some pictures.

If you want a large website, with on-line selling, I can help with this too. A quote will depend on exactly what you have in mind.